1. How long does delivery take ?
Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.

2. Do you offer international shipping ?
Yes, we ship worldwide. Shipping times may vary based on your country and local courier services.

3. Can I track my order ?
Absolutely. Once your order is shipped, you’ll receive a tracking link via email to monitor your delivery in real-time.

4. Why is my order arriving in separate packages ?
To ensure faster delivery, items may be shipped from different warehouses, so they can arrive separately.

5. How do I choose the right size ?
Each product includes a detailed size guide. We recommend checking measurements carefully before placing your order.

6. Are your products true to size ?
Most items follow standard sizing, but slight variations may occur depending on the design. Always refer to the size chart for accuracy.

7. What materials are your clothes made from ?
We focus on quality fabrics that offer comfort, durability, and style. Material details are listed on each product page.

8. Will the product look exactly like the pictures ?
Yes, we aim for accuracy. However, slight differences may occur due to lighting, screen settings, or photography.

9. What is your return policy ?
We accept returns within 7–14 days of delivery, provided the item is unused and in its original condition.

10. How do I request a return or refund ? 
Simply contact our support team with your order details, and we’ll guide you through the process.

11. Do you offer exchanges ?
Yes, exchanges are available for size or defect issues, subject to availability.

12. What payment methods do you accept ?
We accept major credit/debit cards and secure online payment options.

13. Is my payment information safe ?
Yes, all transactions are encrypted and processed securely to protect your data.

14. Do you restock sold-out items ?
Some popular items may be restocked. We recommend checking back regularly or contacting us for updates.

15. How can I contact customer support ?
You can reach us via our contact page. We aim to respond within 24–48 hours.